Shipping & Returns
Shipping & Returns Policy
At Ever Hype, we're all about bringing the vibe straight to your door β fast, safe, and with that signature hype energy! Here's everything you need to know about shipping and returns.
π¦ Shipping Information
π Free Shipping
Orders over $50 ship FREE! Because we believe the hype should come to you without extra costs.
β‘ Processing Time
- Standard orders: 2-3 business days
- Custom/personalized items: 3-5 business days
- Peak seasons (holidays, sales): 2-4 business days
π Delivery Times
- US Standard Shipping: 5-7 business days
- US Express Shipping: 2-3 business days
- International Shipping: 10-20 business days (varies by location)
π Tracking Your Order
Once your order ships, you'll receive a tracking number via email so you can follow your hype all the way home!
π Returns & Exchanges
β¨ Our Promise
We want you to love your Ever Hype purchase! If something's not quite right, we've got you covered.
π Return Window
You have 30 days from the date of delivery to return or exchange your items.
β Return Eligibility
Items must be:
- Unworn, unwashed, and in original condition
- With all original tags attached
- In original packaging (if applicable)
β Non-Returnable Items
- Final sale items (marked as such)
- Personalized or custom products
- Intimate apparel or accessories for hygiene reasons
- Gift cards
πΈ Refunds
Once we receive and inspect your return, we'll process your refund within 5-7 business days. Refunds will be issued to your original payment method.
Note: Original shipping costs are non-refundable unless the return is due to our error.
π Exchanges
Want a different size or color? No problem! Contact us at everhype98@gmail.com and we'll help you swap it out for the perfect fit.
π How to Start a Return
- Contact Us: Email everhype98@gmail.com with your order number and reason for return
- Get Your Return Label: We'll send you a prepaid return shipping label (for US orders)
- Pack It Up: Securely package your item(s) with all original tags
- Ship It Back: Drop off at your nearest shipping location
- Get Your Refund: We'll process it as soon as we receive your return!
π¬ Questions?
We're here to help! Reach out to our Hype Squad:
- Email: everhype98@gmail.com
- Response Time: Within 24 hours (usually faster!)
Ever Hype β Where every order brings the vibe, and every return is hassle-free. πβ¨